CANCELATION POLICY

- If a session has begun and has run for 15 minutes or more before the session has to be called off due to weather, no credit, make up session or refund will be due. - It is to the coaches, judgement & discretion whether the session will go ahead in the event of ambiguous weather conditions. - The coach will always try and give notice of a minimum of one hour where possible if the session needs to be cancelled due to weather. At which point, a refund will be available - If a participant is no longer able to make a session they have already paid for, they are either entitled to reschedule or a refund will be available as long as they provide a minimum of one hours notice prior to the start of a session. If for any reason a participant is unable to provide the aforementioned notice, it will be at the coaches discretion as to whether a refund will be issued. - If a participant fails to turn up for a session they have already paid for, without providing adequate notice, a refund will not be issued.

CONTACT DETAILS

• Ombersley & Doverdale Tennis Club, School Bank, Ombersley, Droitwich, UK

  +447963477949

  info@encompasscoaching.co.uk